| TurboCourt Customer Support and the Courts cannot provide legal advice. We provide answers to technical questions regarding the application and the resulting forms, and some court/agency process questions. If you have a question of a legal nature, we recommend you contact an attorney. |
| Find the answer to your question below. These frequently asked questions address most of the issues about using TurboCourt. |
|
Forms - Save/Retrieve Issues |
|
Q: | How do I retrieve/upload my saved questionnaire .data file? |
A: |
TurboCourt’s Save/Retrieve utility allows you to save your questionnaire data as a password-protecte...
|
|
Forms - Void/Sample |
|
Q: | I made changes to my answers after I paid to print. Why do I see Void/Sample on my forms now? |
A: |
Once you have paid the service fee to generate a final Form Set (without Void/Sample on it), any cha...
|
|
Forms - Changes After Payment |
|
Q: | How do I change my answers and get new forms after I already paid to print my Form Set? |
A: |
Once a Form Set has been paid for, the questionnaire used to generate that Form Set cannot be edited...
|
|
Forms - Deleting Forms |
|
Q: | How to delete your forms |
A: |
You can delete a questionnaire and corresponding Form Set if you have not yet paid for it. Follow t...
|
|
Forms - Viewing / Printing Forms |
|
Q: | Can you mail a paper copy of my forms to me? |
A: |
Delivery of your forms happens electronically. After you have completed your questionnaire, you wil...
|
Q: | I cannot print my forms |
A: |
There are two ways to print your forms....
|
Q: | My forms are not printing in the right format on the paper |
A: |
In the Print dialog box, make sure your printer is set to print on 8-1/2" x 11" paper and in "Portra...
|
|
NYC - Court Process Questions |
|
Q: | After I e-file my forms, what happens next? |
A: |
If the Court accepts your forms, they will assign you a court date and then mail the Statement of Cl...
|
Q: | How do I change my hearing date? |
A: |
If you wish to cancel or re-schedule your Court action, you will need to write a letter to the court...
|
Q: | If I create a Demand Letter for a Commercial Consumer Transaction Claim, is there anything else I have to do? |
A: |
Pursuing a Commercial Small Claim that is the result of a consumer transaction is a two step process...
|
Q: | Requirements for filing a Commercial Small Claim |
A: |
For filing Commercial Small Claims in NYC the following requirements must be met:...
|
Q: | Requirements for filing an Individual Small Claim |
A: |
You may file your small claim in the Small Claims Court of the New York City Civil Court if ...
|
Q: | Where can I find answers to NYC Small Claims Court procedural questions? |
A: |
The New York City Civil Court created a very helpful publication, "A Guide to Small Claims Court". ...
|
Q: | Who notifies the defendant after I file my forms? |
A: |
Once the Court accepts your filing, they mail your Statement of Claim to the defendant(s)....
|
|
California - General |
|
Q: | How come I’m not receiving emails? |
A: |
In almost all instances, the reason the e-mails are not arriving to your e-mail account is due to Sp...
|
Q: | How come the court I wish to file in is not available? |
A: |
Currently, 45 of 58 California counties are partnered with TurboCourt California - EZLegalFile. So...
|
Q: | I’m Receiving “Session Time-out” and/or “Session expired” errors |
A: |
This is a common issue and is typically caused by your computer's settings- you might have cookies o...
|
Q: | I try to print or view my forms, but they come up ‘blank’. |
A: |
The TurboCourt- California - EZLegalFile program uses Adobe Reader to view the forms. Sometimes the...
|
Q: | What are the next steps after you print forms |
A: |
You will actually need to print your forms and file them physically with the court (unless you are f...
|
|
Dept of Child Support Services (DCSS) - Case Processing Questions |
|
Q: | If e-filing is not available in my county, where do I mail my forms? |
A: |
After you have selected the county where you will file and you are in the questionnaire, click on th...
|
|
Florida-Evictions |
|
Q: | How does the eviction process work? |
A: |
Evictions are generally a multi-step process....
|
Q: | How do I create a "notice" to begin the eviction process? |
A: |
A "notice" is a written notification to the tenant that you are taking legal action against him/her....
|
Q: | I didn't use TurboCourt to prepare my Complaint forms, but I need new forms because the tenant(s) did not adequately respond to my formal Complaint. |
A: |
If you filed a Complaint against your tenant(s) through the court and they were served with the prop...
|
Q: | I need additional forms because the tenant(s) did not adequately respond to my Notice |
A: |
If you filed a Notice against your tenant(s) and the tenant(s) did not reply and/or did not meet you...
|
Q: | I prepared my Complaint forms using TurboCourt. Now I need additional forms because the tenant(s) did not adequately respond. |
A: |
If you filed a Complaint against your tenant(s) through the court and they were served with the prop...
|
|
Florida-Family Law |
|
Q: | How do I file for divorce in Florida? |
A: |
The Florida Courts have created a helpful Family Law document, FAMILY LAW FORMS, COMMENTARY, AND INS...
|
Q: | How do I preview my forms? |
A: |
Your forms become available after you have made your payment....
|
|
Florida-General |
|
Q: | Can I electronically file my forms in Florida? |
A: |
In Florida electronic delivery of your forms to the Court is not available at this time. The Florid...
|
|
Florida-Small Claims |
|
Q: | How do I serve the Defendant in Lee County, Florida? |
A: |
Each defendant must be served with copies of the Statement of Claim and Summons...
|
|
read more