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TurboCourt Customer Support and the Courts cannot provide legal advice. We provide answers to technical questions regarding the application and the resulting forms, and some court/agency process questions. If you have a question of a legal nature, we recommend you contact an attorney.
Find the answer to your question below. These frequently asked questions address most of the issues about using TurboCourt.

Void/Sample Appearing On Forms

Q:

I made changes to my answers after I paid to print. Why do I see Void/Sample on my forms now?

A:

Once you have paid the service fee to generate a final Form Set (without Void/Sample on it), any cha...

NYC - Court Process Questions

Q:

After I e-file my forms, what happens next?

A:

If the Court accepts your forms, they will assign you a court date and then mail the Statement of Cl...

Q:

If I create a Demand Letter for a Commercial Consumer Transaction Claim, is there anything else I have to do?

A:

Pursuing a Commercial Small Claim that is the result of a consumer transaction is a two step process...

Q:

Requirements for filing a Commercial Small Claim

A:

For filing Commercial Small Claims in NYC the following requirements must be met:...

Q:

Requirements for filing an Individual Small Claim

A:

You may file your small claim in the Small Claims Court of the New York City Civil Court if ...

Q:

What happens if the person/business I want to start a small claims lawsuit against has moved from NYC?

A:

According to the NYC Small Claims Court, a case may be filed in Small Claims Court ONLY if the defen...

Q:

Where can I find answers to NYC Small Claims Court procedural questions?

A:

The New York City Civil Court created a very helpful publication, "A Guide to Small Claims Court".  ...

Q:

Who notifies the defendant after I file my forms?

A:

Once the Court accepts your filing, they mail your Statement of Claim to the defendant(s)....

Form Changes After Payment

Q:

How do I change my answers and get new forms after I already paid to print my Form Set?

A:

Once a Form Set has been paid for, the questionnaire used to generate that Form Set cannot be edited...

Viewing / Printing Forms

Q:

Can you mail a paper copy of my forms to me?

A:

Delivery of your forms happens electronically.  After you have completed your questionnaire, you wil...

Q:

I cannot print my forms

A:

There are two ways to print your forms....

Dept of Child Support Services (DCSS) - Case Processing Questions

Q:

If e-filing is not available in my county, where do I mail my forms?

A:

After you have selected the county where you will file and you are in the questionnaire, click on th...

Florida-Evictions

Q:

How does the eviction process work?

A:

Evictions are generally a multi-step process....

Q:

How do I create a "notice" to begin the eviction process?

A:

A "notice" is a written notification to the tenant that you are taking legal action against him/her....

Q:

I didn't use TurboCourt to prepare my Complaint forms, but I need new forms because the tenant(s) did not adequately respond to my formal Complaint.

A:

If you filed a Complaint against your tenant(s) through the court and they were served with the prop...

Q:

I need additional forms because the tenant(s) did not adequately respond to my Notice

A:

If you filed a Notice against your tenant(s) and the tenant(s) did not reply and/or did not meet you...

Q:

I prepared my Complaint forms using TurboCourt. Now I need additional forms because the tenant(s) did not adequately respond.

A:

If you filed a Complaint against your tenant(s) through the court and they were served with the prop...

Florida-Family Law

Q:

How do I file for divorce in Florida?

A:

The Florida Courts have created a helpful Family Law document, FAMILY LAW FORMS, COMMENTARY, AND INS...

Q:

How do I preview my forms?

A:

Your forms become available after you have made your payment....

Florida-General

Q:

Can I electronically file my forms in Florida?

A:

In Florida, electronic delivery of your forms to the Court is not available at this time.  You will ...

Florida-Small Claims

Q:

How do I serve the Defendant in Lee County, Florida?

A:

Each defendant must be served with copies of the Statement of Claim and Summons...

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